Warranty
We guarantee that our watches are made from high-quality materials. Extensive quality controls guarantee that the watch has been checked before dispatch. Nevertheless, material defects cannot always be ruled out. If your new watch is not free of defects, please contact us within the warranty period at [email protected]
We grant a warranty of 24 months from the date of purchase on all material and manufacturing defects. The guarantee covers the function of the movement and the flawless workmanship of the watch. The guarantee does not cover wear on the case, crystal or strap or damage caused by improper use (e.g. accident, glass breakage, water damage, water ingress if the crown is not screwed in, exposure of the watch to fluctuating temperatures, torn out crown) or points that lie within tolerance ranges or rate values or points that do not impair the function of the watch. We will repair defects free of charge within the warranty period. If the watch cannot be repaired, it will be replaced by a comparable model. Liability for incidental and consequential damages is excluded.
In case of warranty contact us via e-mail at [email protected]
We will then take the further steps.